Cargo Management

End-to-End Cargo Management

Service Terminal Rotterdam B.V.’s cargo handling division manages the full lifecycle of petroleum cargo movements — from vessel discharge and transfer to land transport coordination and final delivery documentation. Our experienced team and cutting-edge infrastructure ensure that every cargo operation is conducted safely, efficiently, and in full regulatory compliance.

We work closely with vessel operators, port authorities, surveyors, and customs agencies to ensure seamless cargo handoffs and complete chain-of-custody documentation for every shipment.

Loading Operations

Efficient vessel loading with high-capacity pumping infrastructure and certified metering.

Discharge Operations

Rapid and safe discharge of product from tanker vessels directly to storage tanks.

Custody Transfer

Internationally certified metering and independent survey coordination.

Documentation

Complete cargo documentation including BOL, Q&Q certificates, and customs clearance.

  • Pre-Arrival Planning

    Our operations team coordinates with vessel owners, agents, and surveyors prior to arrival. Berth allocation, product compatibility checks, and regulatory pre-clearance are completed before the vessel arrives at port.

  • Vessel Arrival & Inspection

    On vessel arrival, our team conducts a joint inspection with the vessel's chief officer. Tank conditions, ullage readings, and product samples are taken and documented by independent surveyors.

  • Loading / Discharge Operations

    Product transfer operations commence with continuous monitoring of flow rates, pressures, and tank levels. Our team maintains direct communication with vessel crew and shore control throughout.

  • Quantity & Quality Certification

    Upon completion, independent surveyors certify the quantity and quality of cargo transferred. All figures are reconciled and agreed upon by both parties before documentation is issued.

  • Documentation & Clearance

    Complete cargo documentation is prepared including Bills of Lading, Certificate of Quality, Certificate of Quantity, and customs export/import documents — delivered promptly to all stakeholders.